Contact

Get in Touch

Choose the right channel for your inquiry. We respond to every message.

Email Directory

General Support

Account help, billing questions, server issues

[email protected]

Response SLA: 24 hours

Sales

Custom plans, volume pricing, partnerships

[email protected]

Response SLA: 24 hours

Abuse Reports

Report AUP violations, spam, DDoS, malware

[email protected]

Response SLA: 24 hours (critical: 4 hours)

DMCA Agent

Copyright takedown notices and counter-notices

[email protected]

Response SLA: 48 hours

Privacy (DPO)

Data subject requests, privacy inquiries

[email protected]

Response SLA: 30 days (GDPR)

Security

Vulnerability reports, security disclosures

[email protected]

Response SLA: 24 hours

Quick Links

Report Abuse

Use our online form for abuse and policy violation reports.

Security.txt

Machine-readable security contact per RFC 9116.

Legal Notice

Company registration and regulatory information.

Security Program

Our security practices and vulnerability disclosure policy.

Business Information

Macyou LLC

Limited Liability Company · Registered in Georgia

Business hours: Monday – Friday, 09:00 – 18:00 GET (UTC+4). Critical infrastructure issues are monitored 24/7. For legal correspondence, see our Imprint.