DMCA & Takedown Policy
Version 1.1 · Effective September 14, 2026
This policy describes how Macyou handles copyright infringement claims under the Digital Millennium Copyright Act (DMCA) and the EU Digital Services Act (DSA).
1. Overview
Macyou is a hosting infrastructure provider. Macyou does not control or monitor the content that customers store on or transmit through their servers and has no general obligation to do so. This policy sets out how Macyou handles notices under the United States Digital Millennium Copyright Act (17 U.S.C. § 512) and the EU Digital Services Act (Regulation (EU) 2022/2065).
2. Filing a DMCA Notice
If you believe that material hosted on Macyou infrastructure infringes your copyright, you may submit a DMCA takedown notice. To be valid under 17 U.S.C. § 512(c), your notice must include all of the following:
- Physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed. If multiple works are involved, provide a representative list.
- Identification of the infringing material and information reasonably sufficient to permit Macyou to locate it, including the URL(s) or IP address(es) where the material is hosted.
- Your contact information, including your name, mailing address, telephone number, and email address.
- A good faith statement that you believe the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
Notices that do not substantially comply with these requirements may not receive a response. Knowingly submitting a materially false DMCA notice may expose you to liability under 17 U.S.C. § 512(f).
3. Where to Send Notices
DMCA takedown notices should be sent to Macyou's designated DMCA agent:
Macyou acts on valid notices expeditiously. Macyou may decline to act on a notice that does not contain each of the elements listed above.
4. Counter-Notification
If you are a Macyou customer and believe that material removed or disabled on your server was removed in error or is not infringing, you may submit a counter-notification. Your counter-notification must include:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled and the location where it appeared before removal.
- A statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which Macyou may be found), and that you will accept service of process from the person who filed the original DMCA notice.
On receiving a valid counter-notification, Macyou will promptly provide the person who filed the original notice with a copy and inform that person that the removed material will be replaced in not less than 10 nor more than 14 business days. Macyou will replace the material within that period unless it first receives notice that the person who filed the original notice has filed an action seeking a court order to restrain the customer from engaging in infringing activity relating to the material.
5. Repeat Infringer Policy
Macyou will, in appropriate circumstances, terminate the accounts of customers who are repeat infringers. Whether a customer is a repeat infringer is determined by Macyou at its discretion, taking into account the number and substance of valid notices received, whether any counter-notification was filed, and the customer's conduct.
No refund is issued for any remaining prepaid service on termination under this Section. Macyou may terminate an account after a single notice in cases of egregious or wilful infringement.
6. EU Digital Services Act
This Section applies the EU Digital Services Act (Regulation (EU) 2022/2065) to Macyou as a provider of hosting services.
Point of Contact
Macyou's single point of contact for authorities, recipients of services, and the European Commission is: legal@macyou.co.
Transparency
Where required by applicable law, Macyou publishes a transparency report covering the number of notices received and the action taken. Providers qualifying as micro or small enterprises are exempt from this obligation under Article 15(2) of the Digital Services Act.
Illegal Content Reporting
Individuals and entities within the EU may report illegal content hosted on Macyou infrastructure by emailing abuse-macyou@macyou.co with a detailed description of the content, the URL(s) or IP address(es) where it is located, and the legal basis for the illegality claim. Macyou processes such reports in accordance with the Digital Services Act.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MACYOU IS NOT LIABLE FOR CONTENT STORED OR TRANSMITTED BY ITS CUSTOMERS, NOR FOR ANY DAMAGES ARISING FROM THE REMOVAL OR DISABLING OF ACCESS TO MATERIAL PURSUANT TO A NOTICE UNDER THIS POLICY, NOR FOR THE REPLACEMENT OF MATERIAL FOLLOWING A COUNTER-NOTIFICATION. THIS POLICY IS SUBJECT TO THE DISCLAIMER OF WARRANTIES AND THE LIMITATION OF LIABILITY IN SECTION 10 OF THE TERMS OF SERVICE.
8. Changes to This Policy
Macyou may update this policy from time to time. Where a change is material, Macyou will give notice by email to the address on the account or by a notice on the platform at least 30 days before it takes effect.
The most current version of this policy will always be available at macyou.co/legal/dmca.
Also see our Terms of Service, Privacy Policy, and Acceptable Use Policy.